Getting the tone of a letter right - especially when you're writing to someone you don't know - can be difficult. No matter whom you're writing to, here's how to get started on a letter that's relevant, informative and authentic.
I'm a friendly and professional writer, reviewer and editor who works with warmth, humour and flexibility.
This week's blog post: how to make your #customers feel nice and safe about working with you.… https://t.co/mE8nfQUgfp
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