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How to Learn from People Who Aren’t Like You

No matter how scary it seems, learning from difference will benefit you much, much more than the comfy mediocrity that similarity brings.

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How Not to Scare Your Customers

How do you make people feel safe about working with you?

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Writing Lessons From Improvised Comedy

There’s something fascinating about a group of people being silly on stage, especially when they’ve probably all got mortgages and serious jobs. 

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How I Rescued My Stalling Novel

Struggling with writing a novel? Find the courage (and the effort!) to really get to know your work.

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